Visit www.dqvplatform.com and click on the register button on the top right corner. Once your personal information is submitted, an OTP (one time pin) will sent to your email. Key in this OTP to verify your email. Please make sure you check your spam folder; in case you don’t find anything in your inbox.
After you sign-in to the documents verification platform, click on “New Verification” on the left-hand side menu, add as many checks as you need. Once you submit the individual details, click Next and make payment. You can always login to monitor if the document has verified or not.
Sign-in to your account to access your “Verification History” on the left-hand menu bar. Use the filters to locate any specific request by entering your full name or reference number. The institution will continuously submit updates to keep you informed with the latest information about your document.
Yes, our platform is integrated with most secure payment systems and we don't have access to your card details. Should you need assistance at any point, please send us an email to enquiries@dqvplatform.com
You can add as many users as you want to your account if you are registered as a company.
On the Account section, at the bottom of the page you have the option to add users. The users you add will receive an invitation via email to access the platform.
Due to data protection policies email addresses cannot be changed. However, if for any reason you have to use a different email address, simply sign up to create a new account and our verifications team will move your verifications history from your previous account to the new one.
If your search is not showing the educational institution you require, you can request our verifications team to add it for you. Simply complete the enquires form and one of our team members will get in contact to provide you with an update.
This is when the educational institution requests additional documentation/ information either because what has been supplied is insufficient or because they cannot locate the records after an initial search.
To solve this, you need to re-submit the verification with the additional information or documentation the institution has requested.